Operator dossier
bet365
A long-established operator with two separate, active UK Gambling Commission licences (casino and sportsbook), confirmed directly on the public register — each licensee also has one listed 2024 regulatory settlement, and several payment/product details could not be independently verified this pass.
Quick facts
- Licence
- Active
- Owner
- Hillside Group (privately held)
- Operator type
- Casino & Sportsbook
- Minimum deposit
- Not verified
- Withdrawal time
- Not verified
- KYC required
- Not verified
Strengths & watch outs
Strong point
- Holds two separate active UK Gambling Commission licences — one for casino, one for sportsbook — confirmed directly on the Gambling Commission's public register
- One of the longest-established online betting brands operating in Great Britain
Watch out
- On 4 Apr 2024, both bet365 licensees published a Gambling Commission settlement: Hillside (UK Gaming) ENC agreed £343,035 and Hillside (UK Sports) ENC agreed £239,085 (plus investigation costs each) for anti-money-laundering and customer-interaction failings identified in a March 2022 compliance assessment (failings dated May 2021-Sep 2022) — worth knowing about even though the operator accepted the findings and implemented remedial action
- We could not independently verify current deposit, withdrawal or identity-verification terms from bet365's own help centre (it blocks automated access) — check current terms on bet365.com directly before relying on them
- The brand operates through several linked Hillside entities across different licensed activities, which is worth understanding before you sign up
Licence & ownership
- Regulator
- UK Gambling Commission
- UKGC status
- Active
-
Hillside (UK Gaming) ENC · Malta
View official record → -
Hillside (UK Sports) ENC · Malta
View official record →
Data checked: 2026-09-10
Regulatory history
bet365 holds two separate active UK Gambling Commission accounts: Hillside (UK Gaming) ENC for its casino product and Hillside (UK Sports) ENC for its sportsbook, each detailed below. A third bet365-trading account, Hillside (Technology) Limited, holds only a Gambling Software licence - a platform/software licence rather than a separate consumer-facing casino or sportsbook product - so it is not shown alongside the two licences above.
Payments & withdrawals
- Deposit methods
- Not verified
- Withdrawal methods
- Not verified
- Withdrawal time
- Not verified
KYC & verification
- Verification required
- Not verified
- Common documents
- Not verified
Casino product
- Providers
- Pragmatic Play
- Slot count
- Not verified
- Live casino
- Not verified
Sportsbook
- Live betting
- Not verified
- Cash out
- Not verified
Responsible gambling
- Deposit limits
- Not verified
- Self-exclusion
- Not verified
Customer support
- Live chat
- Not verified
- Support hours
- Not verified
Is it right for you?
Who it might suit
- Players who want one account covering both casino and sportsbook
- Players who value a long-established, well-known UK betting brand
Who should be more cautious
- Players who want a completely clean regulatory record — both this operator's licensees have a listed 2024 enforcement action, detailed below
- Players who need certainty on exact withdrawal timing before signing up — we could not confirm this from a primary source this pass, so check bet365's own terms directly
Alternatives
- William Hill Read Review
- Paddy Power Read Review
Frequently asked questions
Is bet365 licensed in the UK?
Yes. The Gambling Commission's public register lists two active licensed accounts trading as bet365: Hillside (UK Gaming) ENC (account 55149, casino) and Hillside (UK Sports) ENC (account 55148, sportsbook), both re-confirmed live on 9 September 2026.
What was the 2024 Gambling Commission settlement about?
On 4 April 2024, the Gambling Commission published public statements against both bet365 licensees: Hillside (UK Gaming) ENC agreed £343,035 (plus £15,684.50 investigation costs) and Hillside (UK Sports) ENC agreed £239,085 (plus £15,684.50 investigation costs), for anti-money-laundering and customer-interaction failings identified in a March 2022 compliance assessment (failings dated May 2021 to September 2022). bet365 accepted the findings and implemented remedial action, which the Commission factored into the settlement.
Is Hillside (Technology) Limited part of bet365's licensing too?
It's a real, currently active bet365-trading GB entity (account 38721), but it holds only a Gambling Software (Remote) licence - a platform/software licence, not a separate consumer casino or sportsbook product - so it isn't shown alongside the casino and sportsbook licences above.
Why doesn't this review cover exact withdrawal times?
bet365's own help centre blocked automated access during our research pass, and we don't publish payment or withdrawal specifics sourced only from third-party comparison sites as if they were confirmed facts. Check bet365.com directly for current terms.
Sources
- regulator Gambling Commission public register — Hillside (UK Gaming) ENC, account 55149 UK Gambling Commission Checked 2026-09-09
- regulator Gambling Commission public register — Hillside (UK Sports) ENC, account 55148 UK Gambling Commission Checked 2026-09-09
- regulator Hillside (UK Gaming) ENC — public statement (regulatory settlement) UK Gambling Commission Checked 2026-09-09
- regulator Hillside (UK Sports) ENC — public statement (regulatory settlement) UK Gambling Commission Checked 2026-09-09
- regulator Gambling Commission public register — Hillside (Technology) Limited, account 38721 UK Gambling Commission Checked 2026-09-10
- provider Pragmatic Play Signs Remarkable Bet365 Deal Pragmatic Play Checked 2026-09-10
- provider Pragmatic Play Adds to Bet365 Collaboration With Greek Expansion Pragmatic Play Checked 2026-09-10
Gambling should be enjoyable and within your means. Responsible Gambling · Affiliate Disclosure